Available in the snapshot.
Funds classified as available at the balance snapshot cutoff. A new payout still depends on current transaction eligibility, other commitments and a supported destination.
Balances & payouts
Understand your balance before you pay out.
See which funds are available, pending or reserved, then trace payouts back to their source payments. Finance teams can investigate in Inttegro; developers can retrieve the balance and transaction records for reconciliation in their own systems.
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Balance availability
Why isn’t the sales total available for payout?
A successful sale does not make all of its funds immediately withdrawable. Read the balance classifications alongside recent transactions and active payout or refund holds. The dashboard and API expose the records your team needs to understand why a payout may differ from gross sales.
Explore balancesWaiting for eligibility.
Funds still aging before they can become payout-eligible. The underlying transactions record when they become available, helping you explain timing rather than treating all sales as cash on hand.
Set aside by policy.
A deliberate reserve for policy, risk or remediation. This is distinct from funds committed to an open payout or refund, which have their own hold and allocation records.
Balance transactions
Find the transaction behind a balance change.
Connect a balance movement to its payment, order or refund. Payment transactions also show amounts that remain available, are pending allocation or have been spent. Finance and support can use those records to investigate a difference; developers can retrieve them for reconciliation in an internal system.
See how refunds fit into orders
Payouts
Choose a payout schedule and reconcile each transfer.
Configure automatic payouts for routine settlement, or schedule a payout when your business needs to choose the timing. Follow the destination, lifecycle and final amount in Inttegro or through the API. Both routes use the same eligibility rules; scheduling a payout does not make pending funds available sooner.
Reconcile the final amount against the allocations from its source payments. Here, GHS 360, GHS 120 and GHS 360 make up the GHS 840 payout—not the full original value of every linked payment.
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Payout analytics
Compare payout activity across reporting periods.
Review money disbursed, average payout size and payout coverage alongside your sales activity. Compare periods in Inttegro to see how cash movement is changing—whether payouts are managed by your team or through the API.
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How many transfers were initiated?
See how many payouts were initiated and how that volume compares with the previous period. Separate the number of transfers from the value of the funds moving through them.
How much was paid out?
Track the amount disbursed through succeeded payouts. Compare it with gross order volume and net revenue, keeping sales and payout timing distinct: money paid out this month may come from sales made earlier.
Finance & reconciliation
Use settlement records in your finance workflow.
Investigate a payout in the dashboard or retrieve its records for reconciliation in another system. Payment allocations show how much of each source payment was used, so a linked order’s full value is not mistaken for its payout contribution.
Balances & payouts
Before you get started
Why is my payout different from my sales total?
Sales, available balance and a completed payout measure different things. Funds may still be aging, committed to another payout or refund, or ineligible for the chosen destination. A balance is also a snapshot with a cutoff. The payout record and its matching transaction allocations explain the amount actually transferred.
Can I choose when payouts happen?
You can use automatic payouts for routine settlement or schedule a payout manually. Both require eligible funds and a supported, configured destination. Changing the schedule does not bypass availability rules, and a requested maximum is a ceiling rather than a guarantee of the amount selected.
Are balance transactions an accounting ledger?
They are the detailed Inttegro records behind payments, refunds, availability and payout allocations. Use them as evidence for reconciliation and finance workflows, not as a replacement for a complete general ledger or accounting system.