Orders & invoices
Prepare orders, collect payment and record fulfillment in the Inttegro dashboard or through the API. Keep the customer, items and payment history with the sale, so your team and application can see what is ready to deliver and what still needs attention.
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The order record
Look up the customer, items, amount and payment state when preparing a delivery or answering a payment question. Catalog-backed orders preserve the product and price used for the purchase, even after you update the catalog. Your team can inspect that record in Inttegro, and your application can retrieve it through the API.
Build the catalog behind your orders
The order lifecycle
Assemble the customer and line items in Inttegro or from your backend. Keep the order editable while the details are being agreed, then finalize the amount before presenting it for payment.
Share a hosted invoice for a remote sale, or use Checkout in your website or app. Payment attempts and required customer actions remain distinct from a confirmed paid order.
Read the recorded payment outcome before fulfillment. Mark the order complete when your delivery or service is finished, keeping the sale’s progress available to your team and application.
Collect payment for a service, a customer order or a sale agreed by email. Share the order’s hosted invoice so your customer can review the line items and pay online—without your team building a payment form.
Explore hosted CheckoutMobile SDKs are publicly available and currently support mobile money.
Refunds
Resolve an eligible return or service issue with a full or partial refund. Choose the paid order lines, record the reason and follow the refund’s progress in Inttegro or through the API. The original sale stays intact, with the refund providing a separate record for customer service and reconciliation.
Explore refunds
Return the remaining refundable amount across all eligible lines, or choose specific lines and amounts.
Follow pending, processing and the final outcome. The order remains the record of the original sale.
Refunds need an eligible paid order and sufficient balance. Orders with discounts, taxes, subscriptions or donations aren’t currently supported.
Order analytics
Compare revenue, average order value and payment performance across reporting periods. Orders from the dashboard and your API integration contribute to this view, so your team can investigate trends across the business.
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Orders, payments & fulfillment
A sales-assisted order, a Buy link purchase and an order from your own checkout all leave a record your operations team can inspect. Choose which steps your team handles and which your application performs.
Orders & invoices
A hosted invoice gives customers a link to review and pay an existing order without you building payment UI. Web Checkout can be embedded in your page or opened in a modal. Mobile SDKs are publicly available and bring native mobile-money payment sheets to your app. Available payment methods depend on account setup.
Paid means money has been collected. Completed means your business has recorded fulfillment. Finalizing an order makes its amount ready for payment; it does not collect the money. Keeping these states distinct helps your team and application decide what work remains.
Yes, for eligible paid orders you can refund selected line items and amounts, up to what remains refundable, to the original payment method. Refunds need sufficient balance and process asynchronously. Orders containing discounts, taxes, subscriptions or donations are not currently supported by the refund endpoint.
Finalized orders can provide a hosted invoice and a PDF invoice. Use the invoice when the customer still needs to pay, and a receipt after payment succeeds. Both relate to the order, keeping the amount and customer context tied to the original sale.
